Packages

​We want to make sure you always know what you’re paying for.

Transaction Fees

Credit / Debit Card

The 2.5% charge (or a minimum charge of RM0.65 which ever is higher) is the charge that VES charge to merchant on every credit or debit card transaction. For example, if the transaction is RM100.00, then will charge 2.5% from this RM100.00, which is equivalent to RM2.50.

FPX

1.5% (or a minimum charge of RM1.20 which ever is higher) on any transaction that customer made through local supported bank such as Maybank2u or CIMB Clicks, VES will charge 1.5% per transaction, regardless the transaction amount.

Registrations

Yearly Fees

Subscription Fee:
RM600/year (RM50/month)

No additional fees

No application and setup fees when registering.

Approval time

Estimated approval time is between 1-14 days from the day you complete the document submission.

Registration process

3 easy steps to become our merchant: Registration, Verification and Approval.

Who can register

Registration are open to all Business and Organization registered with SSM.

Contract term

You can opt to cancel subscription at any time with no additional charges.

settlements process

Tuesday & Friday

Settlement will be made, twice
a week, Tuesday and Friday,
except public holidays.

Minimum of RM100

Each settlement must value more than RM100. If not achieve, the amount will be forwarded to the next processing day.

No settlement fees

No settlement fees will be charged. VES will transfer them automatically to your account.

No trading limit

Unlimited transaction count and unlimited amount for every settlement. Let that sales grow!

More on transactions

Chargeback fees

No

Processing currency

Ringgit Malaysia (RM)

Oversea payment

Accepted

TT Charges

Not available

More on transactions

Tokenization

available upon request with additional charges

Payment through API

available upon request with additional charges

Mass payment

available upon request with additional charges

Card payment control (BIN)

available upon request with additional charges

Enquiry & Support

Knowledgebase

Our online knowledge repository centre where all documentation, updates and How-Tos are compiled so that you can search and read on how to use manage your VES.

Tickets

For any enquiry regarding VES, you can open a ticket through our website by clicking on the green help button at the bottom-right of every page.

Social medias

You can also engage with us on our social media platform by reaching us on direct messages or leaving a comment on our post! Check out our Facebook, Twitter and Instagram now!

Email & support

For more official way of reaching us, drop us an email at help@ ves.com.my or call our friendly support at 03-5031-2588. We’ll be glad to help you in any way possible.

Packages comparison

Ready to get started and see what we could do together?

Quick Checkout Yes
Shopping Cart Integration Yes
Open API Integration Yes
Accept Credit/Debit Card Yes
Card Region Local Card only
Accept FPX Internal Banking Yes
Payment from Priority Payment Yes
Accept Credit/Debit Card Yes
Recurring Payment Yes
Split Settlement Yes
Access to API Yes