​We want to make sure you always know what you’re paying for.

Our packages



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Transaction Fees

Credit / Debit Card

The 2.5% charge (or a minimum charge of RM0.65 which ever is higher) is the charge that VES charge to merchant on every credit or debit card transaction. For example, if the transaction is RM100.00, then will charge 2.5% from this RM100.00, which is equivalent to RM2.50.

Applicable for silver and gold package only.


1.5% (or a minimum charge of RM1 which ever is higher) on any transaction that customer made through local supported bank such as Maybank2u or CIMB Clicks, VES will charge 1.5% per transaction, regardless the transaction amount.

Applicable for all package.

Credit & Debit Card for Platinum

The 1.8% charge(or a minimum charge of RM0.65 which ever is higher) is the charge that VES charge to merchant on every credit/debit card transaction on Platinum Package subscribers account.

Applicable for Platinum package only.


Yearly Fees

Choose between Silver, Gold or Platinum package that suits your business needs.

No additional fees

No application and setup fees when registering.

Approval time

Estimated approval time is between 1-14 days from the day you complete the document submission.

Registration process

3 easy steps to become our merchant: Registration, Verification and Approval.

Who can register

Registration are open to all Business and Organization registered with SSM.

Contract term

You can opt to cancel subscription at any time with no additional charges.

settlements process

Wednesday & Friday

Settlement will be made, twice a week, Wednesday and Friday. Except public holiday.

Minimum of RM100

Each settlement must value more than RM100. If not achieve, the amount will be forwarded to the next processing day.

No settlement fees

No settlement fees will be charged. senangPay will transfer them automatically to your account.

No trading limit

Unlimited transaction count and unlimited amount for every settlement. Let that sales grow!

More on transactions

Chargeback fees


Processing currency

Ringgit Malaysia (RM)

Oversea payment


TT Charges

Not available

More on transactions


available upon request with additional charges

Payment through API

available upon request with additional charges

Mass payment

available upon request with additional charges

Card payment control (BIN)

available upon request with additional charges

Enquiry & Support


Our online knowledge repository centre where all documentation, updates and How-Tos are compiled so that you can search and read on how to use manage your VES.


For any enquiry regarding VES, you can open a ticket through our website by clicking on the green help button at the bottom-right of every page.

Social medias

You can also engage with us on our social media platform by reaching us on direct messages or leaving a comment on our post! Check out our Facebook, Twitter and Instagram now!

Email & support

For more official way of reaching us, drop us an email at [email protected] or call our friendly support at 03-5031-2588. We’ll be glad to help you in any way possible.

Packages comparison

Basic Advance Special
Credit Card transaction charge 2.5% 2.5% 1.8%
FPX transaction charge or a minimum of RM1 1.5% 1.5% 1.5%
Universal Payment Form
Unique Payment Form
Product Collection Form
Shopping Cart Integration
Open API Integration
Accept Credit/Debit Card
Accept FPX Internet Banking
Unlimited Product Add
Payment Form Delivery Setting
Payment Form Advanced Delivery Setting
Mobile Integration
Payment Form Additional Custom Field
Payment Form Promo Code/Discount
Payment Form Language
Payment Form Priority Payment
Payment Form Easy URL
Payment Form Order Update
Recurring Payment
Split Settlement
Access to API
Affiliate Program
Add-on Features

Ready to get started and see what we could do together?